“My job is to protect you or your parents or grandparents from the fear of having to sell your home to pay for the costs of care and so I am announcing now – on the steps of Downing Street – that we will fix the crisis in social care once and for all with … Continue reading ‘Fixing’ social care? Why Boris Johnson’s words make me go hmmm…
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Why language matters
“Language is the most powerful tool we have. Let’s use it well.”Surviving Safeguarding [1] Anyone who works with me knows that I care a lot about the words and phrases we use in social care. I firmly believe that our language reflects our values and our feelings, and in turn the way we think and … Continue reading Why language matters
Words that make you go hmmm…
“If you really want to change practice then you have to adopt a new language”Sam Newman, Partners4Change (1) Our Conversations Count approach is based on The Three Conversations®. Partners4Change have a list of words that are banned in their approach. Many of these words describe what we currently do, including ‘assessment’, ‘review’, ‘allocation’, ‘hand-off’, ‘referral’, … Continue reading Words that make you go hmmm…
Rewriting social care 