“If you really want to change practice then you have to adopt a new language”Sam Newman, Partners4Change (1) Our Conversations Count approach is based on The Three Conversations®. Partners4Change have a list of words that are banned in their approach. Many of these words describe what we currently do, including ‘assessment’, ‘review’, ‘allocation’, ‘hand-off’, ‘referral’, … Continue reading Words that make you go hmmm… →