“…she lived for it. She counted down the days to it. And when she returned it was abundantly clear to those around her – she had loved it… Very few of us would choose it. But crucially, when it comes to what makes people tick, it’s an example of how unique we are, how tailored … Continue reading Me time
Tag: relationships
Kairos time
“Care is not an activity that can happen by the clock… Care belongs in the world of Kairos time (measured by flow and connection) as opposed to Chronos time (the industrial time measured by minutes and deadlines). Care is not the same as cure – yet it so often seems we have confused these categories. … Continue reading Kairos time
Beyond blame
As I discussed in my previous blog post, the language of social care is filled with words that blame people seeking and drawing on support. ‘Hard to reach’. ‘Refuses to engage’. ‘Frequent flyers’. ‘Carer breakdown’. ‘Bed blockers’. ‘Challenging behaviour’. ‘Non-compliant’. ‘Complex’. ‘Difficult’. ‘Vulnerable’. And many more. These terms don’t just feature in our conversations and … Continue reading Beyond blame
Joining the dots… letting love (back) in to social care
“We need to reclaim the concept of love, not as an abstract, all embracing, fantasy but as a set of ethics, principles, values and behaviours. A love that is justice in action…”Bell Hooks [1] As I suggested in my previous blog, we’ve spent so long focusing on the shadows of social care that we seem … Continue reading Joining the dots… letting love (back) in to social care
Love
“It’s a brave professional who talks about love and social care in the same sentence…”Alex Fox [1] We don’t talk much about love in social care. We focus instead on the shadows. Safeguarding. Abuse. Neglect. Risk. Threat. Danger. And while we talk an awful lot about needs, love is rarely on the list. While Rob … Continue reading Love
Words that make me go hmmm: Customer
I suggested at work recently that ‘customers’ wasn’t the right word to use to describe people we support in adult social care. The colleagues I was with had a different view - extolling the virtues of the customer experience, customer service and the benefits of viewing colleagues as internal customers, and the conversation moved on. … Continue reading Words that make me go hmmm: Customer
Rewriting social care 