Bryony Shannon

Rewriting social care

I don’t think anyone would dispute that adult social care needs to change. From the perspective…
Doors, gates and thresholds

I read Wuthering Heights for the first time when I was a teenager. I adored the…
And equally for healthcare 💟

Last Friday morning I tweeted a list of ten things I think we need to do…
Joining the dots… letting love (back) in to social care

“We need to reclaim the concept of love, not as an abstract, all embracing, fantasy but…
Love

“It’s a brave professional who talks about love and social care in the same sentence…” Alex…
Hope

The days between Christmas and the new year offer time for reflection, for looking back at…
Labels

Let’s talk labels. At this time of year, there are lots around. Labels glued to boxes…
Words that make me go hmmm: Service user

Of all the words and phrases that make me go hmmm, ‘service user’ is right up…
Words that make me go hmmm: Case

In the statutory social care world, we talk about cases all the time. We screen, allocate,…
Words that make me go hmmm: Customer

I suggested at work recently that ‘customers’ wasn’t the right word to use to describe people…